PRIVACY POLICY

The short version

We collect only what we need to talk to you and improve our service. We never sell your data. We use industry-standard security to protect your information. You can email us anytime to ask what we have or request deletion: matt@sportshiveai.com.

1. Information we collect

We collect information you provide directly to us, primarily through our contact form (name, email, phone, team, role, message). We also collect basic analytics on website usage — page views, referring source, anonymized session data — through privacy-respecting tools.

2. How we use information

We use your information to: respond to your inquiries, deliver our services if you become a customer, send relevant operational communications (not marketing spam), and improve our website and offerings. That's it.

3. How we share information

We don't sell your data. Ever. We share information only with: trusted service providers who help us run our business (Netlify for hosting, our CRM for managing customer relationships), and legal authorities when required by law.

4. Data retention

We retain contact form submissions for up to 24 months for follow-up and improvement purposes. Customer data is retained as needed to deliver our services and meet legal obligations. You can request deletion at any time.

5. Your rights

You have the right to: access the information we have about you, correct inaccuracies, request deletion, opt out of communications, and ask questions about how we handle your data. Email matt@sportshiveai.com for any of these.

6. Cookies

We use minimal cookies for website functionality and basic analytics. We don't use invasive third-party advertising cookies on our own site.

7. Security

We use industry-standard encryption, secure hosting, and access controls. No system is perfectly secure, but we treat your data the way we'd want ours treated.

8. Changes to this policy

If we make material changes, we'll update the date above and, where appropriate, notify customers directly. Your continued use of the site after changes constitutes acceptance.

9. Contact

Questions? Email matt@sportshiveai.com.